The People Behind the Stay: Miha Knafelc, Sales, Bookings, and Revenue Manager

Some people talk about hospitality in terms of feelings. And then there are people who talk about it in terms of results. Miha Knafelc, who runs sales, bookings, and revenue at Grand Hotel Koper, is firmly the second kind. So when he says people are what matter most, you believe him. Ask him what clients […]